More questions? 

Check the answers below. 

Is there a minimum order quantity?

Nope. We print from 1 piece. If you would like to print a large quantity, please ask for a quote at  FABRIC. FABRIC screen-prints and embroiders textiles from 20 pieces.

Do you have size charts?

Sure! You will find the size chart next to the item. To choose the right size, take one your own garments and check the measurements as shown in the size chart.

Can I still change my order?

Alas, no! Once your order has been submitted, it is in our system to be picked and printed. You cannot change either the item nor the design after ordering.

How will my item be printed?

All items are printed using the latest Epson F3000 DTG (Direct To Garment) printers, after which the print is fixed in a Vastex drying tunnel. This guarantees good wash fastness. With these printers, we can put a razor-sharp reproduction of your design on textile. Please make sure that the quality of your design is good enough before uploading it.

When will I receive my order?

We aim to send all orders within 5 working days of receiving the order. Orders placed on a Friday or at the weekend may therefore take slightly longer. We use Bpost to dispatch the orders. 

Can I exchange an item?

No, this is not possible. If the size is too small or too large, it was ordered incorrectly. Therefore, be sure to check the size charts of the textiles in advance. We only print what has been ordered. Only when there is a clear error on our part (wrong article or wrong print), exchange is possible.

What is the best way to wash my item?

To guarantee the longevity of your print, it is best to wash the textile inside out and on a cold cycle. Use a chlorine-free detergent and never put it in the dryer. To keep your print as intact as possible, it is best not to iron it.

Do you print in 4 colours?

Yes, our printers always print CMYK. As your design is printed digitally, colours can sometimes vary. If you want to be sure that the correct colour is printed (e.g. your house style colour), please state the colour value in the comments section. That way we can adjust the colours if necessary.

What are the embroidery specifications?

The embroidery file is maximum 12 x 12 cm. We embroider in 18 different colours. When you upload your printfile, you can select the colours you want to be used in your design. Make sure the lines in your design are not too thin. No worries, we will always check your artwork if it's suitable for embroidery.

Do you ship abroad?

Sure! We will ship your package worldwide.

Is the quality of my design good enough?

We check every design before it is printed. If the quality is not good, we will let you know.

How much profit do I make when I work via dropshipping?

If you create your shop on our platform, you decide the selling price. You will see the production price when you design your preferred items. You can set your selling price for each product. On a monthly base, the profits will be payed automatically through your Paypal account.

What are the shipping costs?

For shipping, we work with Bpost at a standard rate of 6.15 euro (shipping within Belgium). Of course, we also ship internationally.

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